Delete your account

You can delete a PostBridge account without contacting support. Use either self-service option below while signed in.

Self-service deletion

In the mobile app, open Settings.
Select Delete account and confirm the request.

You can also sign in to the web app, open Settings → Delete account, type DELETE, and confirm.

Request deletion without the app

If you cannot sign in or cannot access the mobile app, email support@agents.postbridge.ai from the address on your account with the subject PostBridge account deletion request. We verify account ownership before deleting data. Do not send passwords, payment details, identity documents, or letter content by email.

Accounts linked to Sign in with Apple should use the iPhone or iPad flow when possible so PostBridge can revoke the Apple authorization before closing the account.

What happens after confirmation

Account access closes and active sessions and credentials are revoked.
Eligible saved contacts, documents, drafts, and personal-workspace data are deleted or redacted.
You receive confirmation immediately for self-service deletion or after verification for an emailed request.

Records we may retain

Postal, delivery, payment, tax, dispute, proof, security-audit, and customer-controlled business-workspace records may be retained only where required for legal obligations, fraud prevention, or legal claims. These limits are described in the Privacy Policy.